News, Guides & Real Stories¶

November 19, 2022
in What’s New

New Getscreen.me Updates: SSO, Faster File Transfer, and More

The latest Getscreen.me update introduces Single Sign-On (SSO) for easier authentication and faster file transfers during remote sessions. Additional improvements include simplified device setup, stronger security protections, and overall performance optimizations for remote desktop workflows.

June 22, 2022
in What’s New

Mass Agent Deployment & New Enterprise Features

Enterprise teams can now deploy Getscreen.me agents across multiple devices using mass deployment tools such as Active Directory scripts and MSI packages. New enterprise features also include enhanced security policies, faster file transfers, and improved device management.

April 11, 2022
in What’s New

Getscreen.me Desktop Dashboard for Windows: Smarter Remote Access

The Getscreen.me desktop dashboard for Windows provides a centralized interface for managing remote devices and support sessions. It allows users to quickly connect to computers, monitor device status, and organize remote access workflows.

November 21, 2021
in What’s New

Personal Domain for Your Connection Links

Custom domains allow organizations to personalize remote access links used for support sessions. With branded connection URLs, companies can deliver a consistent support experience while strengthening trust and security.

October 21, 2021
in What’s New

Control Android Devices Remotely — Now Out of Beta

Getscreen.me now allows remote control of Android devices outside of beta. Technicians can connect to Android smartphones and tablets to troubleshoot issues, provide support, and manage mobile devices remotely.

August 11, 2021
in What’s New

Stronger Security with Google Authenticator

Two-factor authentication using Google Authenticator adds an additional layer of security to Getscreen.me accounts. This helps protect remote desktop sessions and prevent unauthorized access to remote devices.

June 21, 2021
in What’s New

Team Accounts Are Here: Work Smarter Together

Managing remote access across a growing company just got a whole lot easier. With our new Team Accounts, you can bring all your employees into one workspace while keeping access organized and secure.

April 2, 2021
in What’s New

Quick Support Extension for Google Chrome

The Quick Support Chrome extension makes it easier to start remote support sessions directly from the browser. Users can generate connection links instantly and help clients without installing additional software.

March 14, 2021
in What’s New

Auto Translation of On-Screen Text

Automatic translation of on-screen text helps technicians understand foreign-language interfaces during remote desktop sessions. The feature improves cross-language IT support and troubleshooting for global teams.